Welcome to Gifford Internet's Customer Support Pages. We have created a set of support documents to assist you in resolving any problems you may encounter and to help you make the best use of the facilities we provide.

Telephone Support

This is provided free of charge to all customers and is available during the following times:-

  Weekdays:
    10:00 - 12:00 and 14:00 - 21:00
  Weekends and Bank Holidays:
    12:00 - 14:00 and 16:00 - 20:00

Call 0117 9118735. Calls to this number are charged at BT's local call rate from any location in the United Kingdom. If we are unable to deal with your problem straight away, we will call you back.

Email Support

Problems or queries which do not require an immediate response, should be emailed to support@gifford.co.uk. Please include your name, your username (not your password), and your telephone number.

Administration/Billing

If you have an administration and/or billing type query/problem, please call 0117 9118735 during the times shown above. Alternatively, you can email the query to admin@gifford.co.uk. Please include your name, your username (not your password), and your telephone number.